PRIVACY POLICY

This privacy policy sets out how Neighbourhood Restaurants LTD (Company Registration Number 8142339 – operates as part of East Coast Concepts LTD) uses and protects any information that you give Neighbourhood Restaurant when you use this website. If you have any requests concerning your personal information or any queries with regard to these practices please contact Jennifer Stuart at jennifer.stuart@eastcoastconcepts.co.uk. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

INFORMATION COLLECTED

We collect information from visitors to this website through the use of online forms/email hyperlinks and every time you email us your details. We also collect information about the transactions you undertake through this site. We collect additional information automatically about your visit to our website. Please see our cookies policy for more details.

USE OF COOKIES

(N.B. this was updated before the Privacy and Electronic Communications (EC Directive) Regulations 2003 amendments of 2011 were brought in at the end of May 2012) A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org. We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account. Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.

USE OF PERSONAL INFORMATION

We process personal information collected via this website for the purposes of; Providing and personalising our services. Dealing with enquiries and requests. Administering membership records Maintaining information as a reference tool or general resource. Providing reservation or booking services.

 

THE DATA CAPTURE FORM

We will send you information according to the preferences you submitted via our data capture form. There is an option to receive marketing from Neighbourhood & East Coast Concepts LTD brands, if you opt to receive marketing from East Coast Concepts LTD you will, on occasion, receive marketing from another East Coast Concepts brand; Victors Restaurant. If you would like to change these preferences at any point, please email us at jennifer.stuart@eastcoastconcepts.co.uk or call us on 0161 834 9725. Alternatively you can write to us as Head of Sales & Marketing, East Coast Concepts LTD, First Floor, Rational House ,Bridge Street, Manchester M3 3BN.

MARKETING

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your data capture form. If at any point you would like to opt-out of receiving communications from us please contact Jennifer Stuart, jennifer.stuart@eastcoastconcepts.co.uk or write to Head of Sales & Marketing, East Coast Concepts LTD, First Floor, Rational House, Bridge Street, Manchester M3 3BN.

HOST THIRD PARTY MARKETING

From time to time we would like to send you offers from selected third party companies that offer goods and services that we feel would be of interest to you. We will only do this if you have opted in to receive such communications, for example when you have entered into an agreement with us when entering a competition or a prize draw. You may at any time withdraw your consent be contacting Jennifer Stuart, jennifer.stuart@eastcoastconcepts.co.uk or write to Head of Sales & Marketing, East Coast Concepts LTD, First Floor, Rational House, Bridge Street, Manchester M3 3BN.

DISCLOSURES

We will only disclose data to other companies within our group or companies, business partners and successors in title to our business.

OTHER WEBSITES

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

SUBJECT ACCESS REQUESTS

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Head of Sales & Marketing, East Coast Concepts LTD, First Floor, Rational House, Bridge Street, Manchester M3 3BN.

INTERNET- BASED TRANSFERS

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

AMENDMENTS

Please note that this privacy policy is subject to change from time to time. It was last updated September 2016.

IMPORTANT BOOKING INFORMATION

A deposit will be required for a booking of 6 or more. Deposits are non refundable. Deposit payments are accepted via credit, debit card or cash and must be paid at the time of booking. Cancellations made with less than 24 hours’ notice are liable for full payment of deposit. All currency is in pound sterling. Where a deposit refund is approved refunds will be made to the card used to make the original payment. It could take up to 10 working days to receive the funds back into your account. Please contact info@neighbourhoodrestaurants.co.uk if you have any questions with your booking.

Neighbourhood Restaurant LTD Registered Office

1st Floor | Rational House | Bridge St. | Manchester | M3 3BN.

Registered in England

Company registration number 8142339